Privacy Policy A legal disclaimer The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Privacy Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific privacy policies you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Privacy Policy. Privacy Policy - the basics Having said that, a privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, processes, and manages the data of its visitors and customers. It usually also includes a statement regarding the website’s commitment to protecting its visitors’ or customers’ privacy, and an explanation about the different mechanisms the website is implementing in order to protect privacy. Different jurisdictions have different legal obligations of what must be included in a Privacy Policy. You are responsible to make sure you are following the relevant legislation to your activities and location. What to include in the Privacy Policy Generally speaking, a Privacy Policy often addresses these types of issues: the types of information the website is collecting and the manner in which it collects the data; an explanation about why is the website collecting these types of information; what are the website’s practices on sharing the information with third parties; ways in which your visitors and customers can exercise their rights according to the relevant privacy legislation; the specific practices regarding minors’ data collection; and much, much more. To learn more about this, check out our article “Creating a Privacy Policy ”.

Mode partners with you to maximize property value, aligning every decision with your unique investment goals, short- or long-term. building the value of your property About Us Philosophy & Core Values The Mode Advantage At MODE, our goal is to strategically build the value of your property. That involves much more than just pushing paper. It means rolling up our sleeves and immersing ourselves in your property to identify every possible way to meet your investment goals. Objectives will differ between an owner planning to keep a property for 20 years and an owner looking to flip their building in 24 months. We understand these nuances, and work as your partner to make every property decision with investment goals at the forefront of the process. Let's Get Started Serving The Greater Phoenix Metropolitan Area At MODE, we believe in strong property management with open communication. As property managers, we strive to develop strong, mutually beneficial relationships with our clients built on trust, continuous communication and information. MODE Commercial is a local commercial property management company. We handle all of your in-house leasing renewals, and focus on managing buildings in the greater Phoenix Metropolitan area. Currently managing approx. 85 buildings located from Apache Junction-Avondale (although we continue to expand!) Professional Maintenance For Your Building Ready for Award-Winning Service? At MODE, we fully understand that efficient operations, or lack thereof, can make or break a property. That is why our in-house, HVAC certified building engineers, general maintenance engineers and day-porters employ the most competitive and cost saving maintenance strategies that create true value for both our property owners and their tenants. Meet Our Team of Pros How Can We Help? Name Email* Message* Submit How Can We Help? Name Email* Message* Submit

Terms & Conditions A legal disclaimer The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of Terms & Conditions. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific terms you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Terms & Conditions. Terms & Conditions - the basics Having said that, Terms and Conditions (“T&C”) are a set of legally binding terms defined by you, as the owner of this website. The T&C set forth the legal boundaries governing the activities of the website visitors, or your customers, while they visit or engage with this website. The T&C are meant to establish the legal relationship between the site visitors and you as the website owner. T&C should be defined according to the specific needs and nature of each website. For example, a website offering products to customers in e-commerce transactions requires T&C that are different from the T&C of a website only providing information (like a blog, a landing page, and so on). T&C provide you as the website owner the ability to protect yourself from potential legal exposure, but this may differ from jurisdiction to jurisdiction, so make sure to receive local legal advice if you are trying to protect yourself from legal exposure. What to include in the T&C document Generally speaking, T&C often address these types of issues: Who is allowed to use the website; the possible payment methods; a declaration that the website owner may change his or her offering in the future; the types of warranties the website owner gives his or her customers; a reference to issues of intellectual property or copyrights, where relevant; the website owner’s right to suspend or cancel a member’s account; and much, much more. To learn more about this, check out our article “Creating a Terms and Conditions Policy ”.

Arizona’s premier property management team—helping commercial properties thrive with expert service in tenant care, maintenance, accounting, and more. Serving The Greater Phoenix Metropolitan Area Experts in Commercial Property Management Let's Make It Happen Tenants Make a Payment Maintenance Request Tenants Make a Payment Maintenance Request we help properties in arizona thrive. Arizona's Premier Property Management Team. Our real estate strategy focuses on creating lasting relationships with clients while conserving both time and money. We pride ourselves on being efficient, reliable, and thorough when managing commercial properties in Phoenix, AZ. We specialize in commercial real estate property management services that take care of everything from tenant screening to rent collection to maintenance requests. Our team of real estate professionals has extensive experience in the industry, ensuring you get quality service delivered with precision and efficiency. Learn More Learn More Full-Service Commercial Property Management MODE’s award-winning commercial property management team works hand-in-hand with our clients to create customized plans that build effective solutions for all property related issues. Our experience combines market knowledge with a client focused approach, making MODE the clear choice in property management. Learn More Tenant Retention An effective program designed to promote positive tenant relations is one of MODE’s important responsibilities to its clients. While the immediate goal of such a Program is to develop cooperative and appreciative tenants, the underlying and most important objective is to retain tenants when their current leases expire. Learn More Full-Service Accounting MODE never underestimates the importance of strong financial reports for your properties. Our reports are custom designed to fit our clients’ individual needs providing you with comprehensive information about the financial standing and operational status of each building. Our Services Full-Service Commercial Property Management MODE’s award-winning commercial property management team works hand-in-hand with our clients to create customized plans that build effective solutions for all property related issues. Our experience combines market knowledge with a client focused approach, making MODE the clear choice in property management. Learn More Tenant Retention An effective program designed to promote positive tenant relations is one of MODE’s important responsibilities to its clients. While the immediate goal of such a Program is to develop cooperative and appreciative tenants, the underlying and most important objective is to retain tenants when their current leases expire. Learn More Full-Service Accounting MODE never underestimates the importance of strong financial reports for your properties. Our reports are custom designed to fit our clients’ individual needs providing you with comprehensive information about the financial standing and operational status of each building. Learn More Our Services Make a Payment Use our online portal! Maintenance Request Use our online portal! What Mode Is Your Building In? We Make Commercial Real Estate Ownership Easy find the tips you need, for whatever mode you're in. What's Your Mode? MODE’s award-winning commercial property management team works hand-in-hand with our clients to create customized plans that build effective solutions for all property related issues. Our experience combines market knowledge with a client focused approach, making MODE the clear choice in property management. Learn More Cordless lamp Change the text to include your own content. Include as much or as little text as you want. Tabs grow and shrink vertically to fit your text. Each tab can have a different height and look. Full-Service Commercial Property Management We can help manage it! MODE’s award-winning commercial property management team works hand-in-hand with our clients to create customized plans that build effective solutions for all property related issues. Our experience combines market knowledge with a client focused approach, making MODE the clear choice in property management. Learn More Tenant Retention An effective program designed to promote positive tenant relations is one of MODE’s important responsibilities to its clients. While the immediate goal of such a Program is to develop cooperative and appreciative tenants, the underlying and most important objective is to retain tenants when their current leases expire. A successful effort results in uninterrupted income and reduced capital expenditures which, in turn, contributes to maintaining or enhancing value. Learn More Full-Service Accounting MODE never underestimates the importance of strong financial reports for your properties. Our reports are custom designed to fit our clients’ individual needs providing you with comprehensive information about the financial standing and operational status of each building. Learn More Our Client's Success Speaks For Us. Hundreds of Happy Property Owners! "Jerry & Shane are wonderful, the best Building Engineers MODE Commercial has had!" Betsy D. | Tenant Our Client's Success Speaks For Us. Hundreds of Happy Property Owners! "Matt our Building Engineer did a great job today. He found so many problems and repaired them. I am extremely grateful." Kathryn R. | Building Owner Our Client's Success Speaks For Us. Hundreds of Happy Property Owners! “Thank you for all your help & support managing our Surgery Center, your knowledge, capability, and caring make it an absolute pleasure to work with you” Helen R. | Medical Building Owner Global Affiliation Mode Commercial Affiliation Our real estate strategy focuses on creating lasting relationships with clients while conserving both time and money. We pride ourselves on being efficient, reliable, and thorough when managing commercial properties in Phoenix, AZ. We specialize in commercial real estate property management services that take care of everything from tenant screening to rent collection to maintenance requests. Our team of real estate professionals has extensive experience in the industry, ensuring you get quality service delivered with precision and efficiency. Professional Maintenance For Your Building Ready for Award-Winning Service? At MODE, we fully understand that efficient operations, or lack thereof, can make or break a property. That is why our in-house, HVAC certified building engineers, general maintenance engineers and day-porters employ the most competitive and cost saving maintenance strategies that create true value for both our property owners and their tenants. Meet Our Team of Pros Check back soon Once posts are published, you’ll see them here. News & Updates Our blog covers a range of topics, from market trends and property investment strategies to tips for landlords and tenants. Whether you are a seasoned investor or just starting out in the world of commercial real estate, our blog has something for you. Stay tuned for informative and engaging content that will help you make informed decisions and achieve your real estate goals. View All Posts How Can We Help? Name Email* Message* Submit

The purpose of the following template is to assist you in writing your accessibility statement. Please note that you are responsible for ensuring that your site's statement meets the requirements of the local law in your area or region. *Note: This page currently has several sections. Once you complete editing the Accessibility Statement below, you need to delete this section. To learn more about this, check out our article “Accessibility: Adding an Accessibility Statement to Your Site ”. Accessibility Statement This statement was last updated on [enter relevant date] . We at [enter organization / business name] are working to make our site [enter site name and address] accessible to people with disabilities. What web accessibility is An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved with the capabilities of the system on which the site is operating, and through assistive technologies. Accessibility adjustments on this site We have adapted this site in accordance with WCAG [2.0 / 2.1 / 2.2 - select relevant option] guidelines, and have made the site accessible to the level of [A / AA / AAA - select relevant option] . This site's contents have been adapted to work with assistive technologies, such as screen readers and keyboard use. As part of this effort, we have also [remove irrelevant information] : Used the Accessibility Wizard to find and fix potential accessibility issues Set the language of the site Set the content order of the site’s pages Defined clear heading structures on all of the site’s pages Added alternative text to images Implemented color combinations that meet the required color contrast Reduced the use of motion on the site Ensured all videos, audio, and files on the site are accessible Declaration of partial compliance with the standard due to third-party content [only add if relevant] The accessibility of certain pages on the site depend on contents that do not belong to the organization, and instead belong to [enter relevant third-party name] . The following pages are affected by this: [list the URLs of the pages] . We therefore declare partial compliance with the standard for these pages. Accessibility arrangements in the organization [only add if relevant] [Enter a description of the accessibility arrangements in the physical offices / branches of your site's organization or business. The description can include all current accessibility arrangements - starting from the beginning of the service (e.g., the parking lot and / or public transportation stations) to the end (such as the service desk, restaurant table, classroom etc.). It is also required to specify any additional accessibility arrangements, such as disabled services and their location, and accessibility accessories (e.g. in audio inductions and elevators) available for use] Requests, issues and suggestions If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us through the organization's accessibility coordinator: [Name of the accessibility coordinator] [Telephone number of the accessibility coordinator] [Email address of the accessibility coordinator] [Enter any additional contact details if relevant / available]

Get in touch with Mode! Our team is ready to answer questions and discuss your property management needs. Serving the greater Phoenix Metropolitan area Experts in Commercial Property Management MODE Commercial is a local commercial property management company. We do not do leasing, we strictly focus on managing buildings in the greater Phoenix Metropolitan and surrounding areas. How Can We Help? Name Email* Message* Submit

Mode delivers award-winning building maintenance with certified in-house teams focused on efficiency, value, and tenant satisfaction. Unparalleled Service For Your Commercial Building Meet our team Patty Hartley Founder phartley@modecommercial.com David G. Verwer | CCIM President | Designated Broker dverwer@modecommercial.com Kim McCarthy Controller kmccarthy@modecommercial.com Sarah Temple Senior Property Manager stemple@modecommercial.com Chase Ferguson Assistant Portfolio Manager & IT Service Director cferguson@modecommercial.com Brittany Berry Property Manager bberry@modecommercial.com Sarah Algier Property Manager salgier@modecommercial.com Eileen Baston Director Of Business Development ebaston@modecommercial.com LeeAnn Verwer Administrative Assistant lverwer@modecommercial.com Katie Mobley AP Specialist kmobley@modecommercial.com Jackie Tucker Proprety Manager jtucker@modecommercial.com Angel Franco Tenant Services Coordinator modetsc@modecommercial.com Ashley Ellis Assistant Property Manager aellis@modecommercial.com Bob Juby Chief Financial Officer bjuby@modecommercial.com The MODE Maintenance Team Marcus Whitmore Building Engineer Jerry Fuller Building Engineer Athony Payan Building Porter Hasim Mujkic Building Engineer Brian Merkley Building Engineer Johnathan Turner-Luna Building Engineer Jason DeZube Building Engineer Robert Miller Building Engineer How Can We Help? Name Email* Message* Submit How Can We Help? Name Email* Message* Submit

From tenant retention to maintenance, accounting, and more, Mode offers comprehensive property services tailored to your goals. Unparalleled Service For Your Commercial Building Services Commercial Management Tenant Retention Maintenance Accounting Acquisition & Disposition Commercial Management Tenant Retention Maintenance Accounting Acquisition & Disposition Commercial Management Your Building Matters MODE’s award-winning commercial property management team works hand-in-hand with our clients to create customized plans that build effective solutions for all property related issues. Our experience combines market knowledge with a client focused approach, making MODE the clear choice in property management. Services MODE Tenant Retention Program™ Full Service Accounting and Reporting Preventative Maintenance Program Owner Communication and Updates Budget Preparations Lease Renewals Tenant Expansions Property Stabilization MODE Maintenance Advantage™ Building Evaluations and Recommendations Utility Cost Savings and Efficiency Optional “Green” Building Operations Vendor Oversight Risk Management Lease Administration Quality and Cost Control We Can Help Manage It Tenant Retention The MODE Tenant Retention Program™ We know how! In today’s volatile real estate market, high occupancy is critical to a buildings success. We believe tenant retention is best delivered by offering great value and exceptional service. Learn More A Unique Approach The objective in identifying a Building's Tenant Relations and Retention Program differentiates MODE's services from those of our competitors. Our current Clients and Tenants will testify to its benefits and successes. Struggling with Tenants? The Mode Tenant Retention Program will identify all Tenant Relations matters at a managed property. The building owner, with assistance from the property manager, will select items from the MODE Tenant Retention Program, which will be tailored to the requirements of the property, prior to finalizing the budget for the coming year. The program format is to generally follow the sequence and content of the Program MODE will outline for you. Contact MODE Commercial at 480-294-6009 for a personalized Program and Action Plan for your building. Let's Get Started Maintenance Award Winning Service We have it! At MODE, we fully understand that efficient operations, or lack thereof, can make or break a property. That is why our in-house, HVAC certified building engineers, general maintenance engineers and day-porters employ the most competitive and cost saving maintenance strategies that create true value for both our property owners and their tenants. Services The MODE Maintenance Advantage™: 24-hour turn-around guaranteed for most work orders (TENANTS LOVE THIS!) Efficient and immediate communication between Property Managers and Building Engineers for faster service Preventative maintenance program Document and conducting of routine building inspections Monitoring of building operations Monthly training provided to all engineers Maintaining operating equipment and records We Can Help Manage It Tenant Retention Award Winning Service We know how! In today’s volatile real estate market, high occupancy is critical to a buildings success. We believe tenant retention is best delivered by offering great value and exceptional service. Learn More A Unique Approach The objective in identifying a Building's Tenant Relations and Retention Program differentiates MODE's services from those of our competitors. Our current Clients and Tenants will testify to its benefits and successes. Struggling with Tenants? The Mode Tenant Retention Program will identify all Tenant Relations matters at a managed property. The building owner, with assistance from the property manager, will select items from the MODE Tenant Retention Program, which will be tailored to the requirements of the property, prior to finalizing the budget for the coming year. The program format is to generally follow the sequence and content of the Program MODE will outline for you. Contact MODE Commercial at 480-294-6009 for a personalized Program and Action Plan for your building. Let's Get Started Accounting Need Comprehensive Financial Reports? You’ll have them! MODE never underestimates the importance of strong financial reports for your properties. Our reports are custom designed to fit our clients’ individual needs providing you with comprehensive information about the financial standing and operational status of each building. Services Monthly reporting, variance analysis and narrative reports Cash and/or accrual accounting Detailed breakdown of rent and other receivables Payables processes (including all insurance & taxes) Maintaining an accurate rent roll Annual budget preparation, including recommended capital expenditures Operating expense recovery reconciliations Base Rent and/or operating expense recovery adjustments Capital planning (recommendations for future property and equipment repairs, upgrades and/or replacements) Let Us Take Care Of It All Building Acquisition & Disposition Services We Take Care Of The Hard Part We’re excited to guide you through the acquisition and disposition processes! Skip the headache and stick with the pros. Working with an expert will save you time and money! Reach out to us today and see how we can assist you – no matter what stage you’re in! Acquisition From Start to Finish Integrate and transition of all tenant leases and information into Yardi Property Management Software Prepare Lease Abstracts, confirm security deposits Is there delinquent rent? Or prepaid rent? Obtain all parking information and parking maps with tenant requirements and reserved parking Obtain list of all tenant improvement work in progress Obtain property litigation history Obtain list of current leasing prospects Secure all blueprints and engineering drawings Collection and documentation of all tenant insurance certificates, W-9, EIN Transition of all vendors into building software, set-up vendor payment system Collect all vendor certificates of insurance and W-9 Review schedule of existing vendor/service provider contracts Prepare new vendor service contracts as needed, bid as necessary prior to acquisition Transition all utilities into new entity name Obtain all building files from seller and accurately create new electronic building files Collect all building warranties MODE’s Building Engineers are available to assist with building inspections including all equipment Assist with collection of Tenant Estoppel Certificates Review Financials of new building, assist with new budget, obtain past CAM reconciliations Obtain all building keys Disposition Full Guidance & Support Notify all Tenants & Vendors of building disposition If new buyer, MODE’s Property Management team will transition smoothly Notify all Utilities for date to be removed from current entity Transition all files to buyer accurately and confidentially Transition all accounting documents Send all unpaid current payable to buyer Submit all building keys to buyer We Can Help Manage It How Can We Help? Name Email* Message* Submit How Can We Help? Name Email* Message* Submit